Privacy policy

Abselion.com customer privacy notice

Effective date 1 July 2024 (last updated 1 July 2024); Version Number: 1

Abselion values your privacy and the protection of your personal data. This privacy notice tells you what to expect Abselion (legal entity HexagonFab) to do with your personal information.

Contact details

93 Lawrence Weaver Road, Cambridge CB3 0LE. UK
Email: info@abselion.com

 

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details, addresses, purchase or account history, payment details (including card or bank information for transfers and direct debits), information relating to compliments or complaints

Lawful bases: Contract

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details, addresses, payment details (including card or bank information for transfers and direct debits), purchase history

Lawful bases: Contract

We collect or use the following information for service updates or marketing purposes:

Names and contact details, marketing preferences, records of consent, where appropriate

Lawful bases: Legitimate interest, consent and contract

We collect or use the following information for research or archiving purposes:

Names and contact details

Lawful bases: Consent

We collect or use the following information for recruitment purposes:

Contact details (eg name, address, telephone number or personal email address), employment history (eg job application, employment references or secondary employment), education history (eg qualifications), right to work information

Lawful bases: Consent and contract

Where we get personal information from

  • People directly
  • Our third party partners: Novoptim (novoptim.com)

How long we keep information

We will retain Personal Data for as long as is necessary to carry out the purposes the Personal Data was collected for or for the period prescribed by applicable laws, whichever is longer.

When the retention of your Personal Data is no longer required, we will delete or anonymize the data.

Who we share information with

We may transfer your information to third-party service providers to carry out business activities for example payroll or marketing communications.

Others we share personal information with

We may share information publicly on our website, social media or other marketing and information media (where appropriate and with consent).

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

  • Your right to rectification: You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal data in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
  • Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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